Delivery

We are a French company, stock and shipments are also made from France.

The delivery zone is France (excluding DOM TOM for the moment) as well as Europe.

Mondial Relay

Specialist in parcel delivery, it allows you to receive your parcel at the relay point of your choice.

Deadline given for information:

• Packages within 3 working days of taking charge for delivery in mainland France.
• For international deliveries, the delay is 3 to 6 working days depending on the destination.

State of the parcel

You are required to check the condition of your package before collection

if it arrives despite everything and is damaged, please refuse the package.

Return

Returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products are not taken back.

The return costs remain the responsibility of the Customer.

The exchange (subject to availability) or reimbursement will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.